Based on this article:
Written by: Rebecca Smithers
The Guardian, Thursday 18 October 2012
Monopolistic
Competition in the Retail Industry
Monopolistic
Competition in the Retail Industry is not just the current issue that countries
face nowadays, but it is an economical issue that is faced all year long by the
retailers in the market. The retail industry is
comprised of thousands of different brands and companies. However each is
defined by its quality of make and materials used. Zara, Topman, and Gap are
all well-known and respected brand names. However if prices were to exceed what
people are willing to pay, then the consumers would alter their preferences and
buy from another brand. Therefore we are dealing with a monopolistic
competition.
The article from the
Guardian.co.uk on “More Than 30 Chain Stores
Closing a Day” by Smithers, Thursday 18 October
2012, http://www.guardian.co.uk/business/2012/oct/18/chain-stores-close-business discusses how more than 30
chain stores are closing a day. There are many issues that may have caused this
slum in the retail industry. In my opinion, one of the main causes to this is
the monopolistic competition in the industry that retailers face. Retailers
face many competitions as they are not the sole sellers, or in other words, the
monopoly. There are many retailers that sells products that are about the same,
or the same in the market.
Monopolistic competition is often defined as a common form of
industry structure characterized by a large number of firms, none of which can
influence market price by virtue of size alone, as some degree of market power
is achieved by firms producing differentiated products. New firms can enter and
established firms can exit with ease.
In monopolistic competition, the industry consists of a large
number of firms. The presence of a large number of firms has three implications
for the firms in the industry. First, it’s the small market share. Each firm
supplies a small part of the total industry in monopolistic competition.
Therefore, each firm has only limited power to influence the price of its
product. Each firm’s price can deviate from the average price of other firms by
only a relatively small amount. This implication is described as small market
share.
A firm that produces different products makes the firm hold the
market power. Product differentiation allows the firms to compete between each
other in the areas of product quality price and marketing. Consumers will be
able to choose from variety of qualities and prices which may be affected by
each firm’s ways of approaching the consumers through their marketing
strategies. Monopolistic competition also, has no barriers of entry for new
firms to enter the industry. Firms are able to enter and exit the industry
freely.
In Malaysia, with the monopolistic competition in the retail
industry, the retailers throw about many creative ways to boost their sales.
This includes freebies, goodies, discounts, and many more. For an example,
Topshop, a retailer that makes massive sales yearly, has a day exclusively for
their members where goodies will be handed out to the first 300 customers and
discounts are given, even on new arrivals. This attracts even more customers to
be members of the retail company. Even though this exclusive day is only being
done once a year, and only for a day, it attracts many consumers who will spend
more at their stores, compared to other stores.
Another example comes from America’s retail industry. Due to the competitive market, retailers have
started to give out freebies and increase discounts to attract customers. They
came up with the tagline ‘Free Is The New Discount’. Free goodie bags and so
on, lure customers into believing that the store has more to offer. This works
for the American retail industry as their retail’s sale boosted immensely after
that.
Besides giving out free goodies and increasing discounts, the
retail industry also have used ‘dirty’ tactics to win over consumers. This may
be indirectly, or directly. For an example, to make their products seem more in
demand and much better than the competitor’s, the retail company might
downgrade the competitor’s product in their commercial or advertisements to make their product seem more attractive,
and as said earlier, it may be indirectly, or directly.
An example for this is when the Blackberry Company attacked
Apple indirectly in their television commercial where a blackberry went
straight through an apple. Apple later on came up with a comeback via a
television commercial as well, indirectly attacking them where the blackberry
fell apart upon hitting the apple. A competitive competition such as so, leads
many retailers to desperation for survival in the industry.
Apart from that, a firm might also alter the prices of their
products according to the desirability of them based on the season and so on.
This is determined by the elastic of the products that may be elastic, or
inelastic.
Diagram 1 shows that as price increases, the percentage change in
demand is lesser than the percentage change in price. This shows that during a
peak season where people demand more for the firm’s product, a change in the
price will not affect the demand for the product abruptly.
Diagram 2 shows that as price increase, the percentage change in
demand is greater than the percentage change in price. This shows that during a
normal season, a change in price will affect the demand of the product greatly
as compared to Diagram 1, during the peak season. A retail firm might increase
the fare during the peak season because the elasticity of demand is inelastic
and elastic when it is during the normal season.
Monopolistic Competition is a market structure where a large
number of firms compete, each producing differentiated products based on the
quality of the product, price, and marketing strategies. Firms are also free to
enter and exit the industry. In this competitive market, firms compete with other
using various ways and strategies, such as giving out free ‘goodies’,
increasing discounts, also attacking each other indirectly or directly via
commercials and advertisements. These are the ways for the firms to survive in
the industry with the pressure from the competitive competition, but are only
efficient to a certain extent.
To conclude, in Monopolistic Competition, retailers need a
compelling offer in order to justify their existence in the retail industry.
This pushes the retailers to come up with different, brilliant ideas and
strategies to tackle the consumers and make the sale. Even though the
competition is tough in the retail industry, this competitiveness pushes many
retailers to go beyond their comfort zone, and over the consumers’ expectations
to stand out in this industry. Some of the major brands we have today once
started small, and then worked their way up to where they are today.